This Privacy Notice explains how Plantry ("we", "us", "our") collects and uses your personal data when you use our service (the "Service"). We act as the data controller for the personal data described below.
1. Personal data we collect
- Account data: name, email address, encrypted password, and household details you choose to add.
- Content you create: recipes, meal plans, shopping lists, and ingredients you save.
- Support data: messages you send us when you contact support.
- Usage and device data: log data, IP address, browser type, device identifiers, and basic analytics about how you use the Service.
- Cookies and similar: session cookies needed to keep you signed in. We do not use advertising cookies.
Payment details (card number, billing address, tax ID) are collected and processed by our payment provider Paddle, not by us.
2. Why we use your data and our legal basis
- To provide the Service (create your account, save your recipes and plans) — performance of our contract with you.
- To process subscriptions — performance of our contract and legal obligations (tax, accounting).
- To keep the Service secure (fraud prevention, abuse detection) — our legitimate interests.
- To improve the Service (understand which features are used) — our legitimate interests.
- To provide customer support — performance of our contract and our legitimate interests.
- To send service emails (password resets, important changes) — performance of our contract.
3. Who we share your data with
- Hosting and infrastructure providers who run our servers and database on our behalf.
- Paddle.com, our Merchant of Record, for the sale of subscriptions, payment processing, subscription management, tax compliance, invoicing, and refunds. Paddle's privacy notice is available at paddle.com/legal/privacy.
- Email delivery providers for transactional emails such as password resets.
- Professional advisers (e.g. legal, accounting) where reasonably necessary.
- Authorities where required by law or to protect our rights.
We do not sell your personal data.
4. International transfers
Some of our providers are based outside the UK and EEA. Where we transfer personal data internationally, we rely on appropriate safeguards such as the UK / EU Standard Contractual Clauses or adequacy decisions.
5. How long we keep your data
We keep your data for as long as your account is active. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we need to keep it for legal, tax, or fraud-prevention reasons.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, to data portability, to withdraw consent (where consent is the legal basis), and to lodge a complaint with your local data protection authority. To exercise these rights, contact us at support@plantry.pro. We will respond within one month.
7. Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and regular reviews of our security practices.
8. Cookies
We use a small number of essential cookies to keep you signed in and to remember your preferences. We do not use advertising or cross-site tracking cookies. You can control cookies in your browser settings.
9. Changes to this notice
We may update this Privacy Notice from time to time. We will notify you of material changes by email or in the Service.
10. Contact
Questions about this Privacy Notice? Contact us at support@plantry.pro.